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Use a PDF or Word SOP or PDD, including documents with scanned pages or embedded diagrams.
Process improvement before implementation
Know what to improve before you automate or add AI.
Turn an SOP, PDD, or plain-language description into an editable process model. Simulate how the process performs today, test improvement and AI scenarios, and compare the expected impact before implementation begins.
One process per month, free.
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The decision before the technology
AI adoption should start with the process, not the platform.
Companies can buy automation tools, build chatbots, and experiment with AI agents. They still need to decide which process to start with, how that process performs today, what should be fixed first, where automation or AI could help, and whether the expected benefit justifies implementation.
- Which process should we start with?
- Where does work wait or return for correction?
- What should be improved before technology is introduced?
- Which steps could benefit from automation or AI?
- What difference would the proposed change make?
- Is the expected benefit worth pursuing?
Processfix gives operations and transformation teams a structured way to answer these questions before committing implementation resources.
Start with the process you have
From process knowledge to a working model.
Upload an existing SOP or PDD, describe the process in plain language, or build it manually. Processfix extracts roles, steps, decisions, branches, rework loops, and simulation assumptions, then turns them into an editable swimlane model.
Describe the process
Explain the work as you would to a new employee. Processfix turns the description into a structured process model.
Review and edit
When information is missing or uncertain, Processfix asks targeted questions. You can edit roles, steps, durations, branches, and rework loops before simulation.
See what the map cannot show
Simulate queues, variability, and rework before changing the process.
A diagram shows the order of work. It does not show what happens when cases arrive at different times, task durations vary, people are busy, or work returns for correction. Processfix runs hundreds of cases through the model using discrete-event Monte Carlo simulation.
- P50, P90, and P95 cycle time
- Throughput
- Waiting time versus service time
- Role utilization
- Bottleneck ranking
- Slow-case traces in Case Explorer
The slowest task is not always the real constraint. Processfix helps distinguish visible work from hidden delay.
Test different paths
Compare possible process designs against one locked baseline.
Freeze the current process as the baseline, then create alternative versions without changing the original.
Improve the process
Test changes such as reducing rework, changing routing, automating a task, or adjusting capacity.
Add AI to the process
Model where an AI agent could be introduced and estimate how the changed process might perform.
Add AI after improvement
Improve the underlying process first, then model the effect of introducing AI into the redesigned version.
Each scenario has its own editable model and simulation, so multiple approaches can be compared against the same baseline.
Objective-led improvement
The framework guides the recommendation. The simulation tests the result.
Speed and SLA
Theory of Constraints
Find and relieve the process constraint before adding capacity.
Cost and FTE
Lean
Remove unnecessary work, simplify what remains, reduce rework, then automate.
Compliance and risk
Six Sigma plus Controls
Reduce variation, standardize execution, and strengthen validation and control.
Balanced
Keep trade-offs visible
Improve the process without hiding the cost, speed, or risk consequences.
Users approve or reject every recommendation before it changes the process model.
Decide before you implement
Processfix helps you decide what should be built. Implementation platforms help you build it.
Processfix
- Captures the current process
- Creates an editable process model
- Simulates queues and variability
- Identifies bottlenecks
- Proposes process changes
- Models automation and AI scenarios
- Compares expected impact
- Documents the selected target process
Implementation platforms
- Connect applications
- Build integrations
- Configure workflows
- Develop bots or agents
- Deploy and operate the solution
Processfix does not build or run automations. It gives operations, transformation, and IT teams a tested process scenario and documented target process to take into implementation.
Compare the expected impact
Measure the difference, not just the diagram.
Compare the current process and every approved scenario across cycle time, throughput, bottlenecks, utilization, labor effort, estimated FTE impact, and estimated annual value. Add annual case volume and role costs to translate process changes into a financial estimate.
All impact figures are estimates based on the process model and assumptions provided. They are not guaranteed results.
Document the target process
Turn the selected scenario into a Process Definition Document.
Export the current process or any future scenario with an executive summary, process description, roles, numbered process flow, process diagram, applied recommendations, step references, and before-and-after KPIs.
WordPDFMarkdown
Use the document with process owners, executives, transformation teams, internal IT, automation specialists, AI implementation teams, consultants, and partners.
Start with one process
Bring one process. Leave with a clearer path.
Start with an SOP, a PDD, or a description of how the work happens today. Map it, simulate it, improve it, test where AI could help, and compare the expected impact before implementation.
One process per month, free.